Contact us

Please contact us if you have questions about choosing a product or an order.

You may also find answers in our FAQ, shipping information and returns and refunds policy.

What to include

• Order questions: your order number and question.
• Product questions: the product name and preferred color, size or set.
• Damage, defects or incorrect items: your order number and the condition of the item.

To send photos, attach them to an email to hello@novenzia.com. We review inquiries and reply in order.

Please do not include card numbers, passwords or similar sensitive information.